Privacy Policy

Introduction

At PDFtoimages ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our PDF to image conversion service.

Our service is designed with privacy-by-design principles, meaning that your documents and personal data remain secure throughout your interaction with our platform.

Information We Collect

Personal Information

We collect minimal personal information, and only when you voluntarily provide it:

• Contact Information: When you contact us through our contact form, we collect your name and email address to respond to your inquiry.
• Communication Records: We maintain records of communications for customer support purposes.

Technical Information

We automatically collect certain technical information to improve our service:

• Browser Information: Browser type, version, and capabilities
• Device Information: Operating system, device type, and screen resolution
• Usage Analytics: Pages visited, time spent on site, and feature usage patterns
• Error Logs: Technical errors to help us improve the service

Documents and Files

Important: Your PDF files and converted images are processed entirely within your browser. We do not collect, store, or have access to your documents at any time.

How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our PDF conversion service
• Customer Support: To respond to your inquiries and provide technical assistance
• Service Improvement: To analyze usage patterns and improve our features
• Security: To monitor for and prevent security threats
• Legal Compliance: To comply with applicable laws and regulations

Data Processing and Storage

Local Processing

All PDF conversion occurs locally in your browser using JavaScript and Web APIs. Your files never leave your device, providing maximum security and privacy.

Data Retention

• Contact Information: Retained for up to 2 years for customer support purposes
• Analytics Data: Anonymized usage data retained for up to 1 year
• Error Logs: Technical logs retained for up to 6 months
• Your Documents: Never stored on our servers

Third-Party Services

We use minimal third-party services to operate our website:

• Analytics: We may use privacy-focused analytics tools to understand how users interact with our service
• CDN Services: Content delivery networks to ensure fast loading times
• Error Monitoring: Services to track and resolve technical issues

All third-party services are selected based on their privacy practices and GDPR compliance.

Cookies and Local Storage

Essential Cookies

We use minimal cookies and local storage for essential functionality:

• Preference Storage: Remember your format and quality preferences
• Session Management: Maintain your conversion session
• Security: Protect against security threats

Analytics Cookies

With your consent, we may use analytics cookies to improve our service. You can opt out at any time through your browser settings.

Your Privacy Rights

Under applicable privacy laws, including GDPR and CCPA, you have the following rights:

• Access: Request information about personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing

To exercise these rights, please contact us at dharmiksharma171@gmail.com.

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: All data transmission is encrypted using HTTPS
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Regular security assessments and updates
• Incident Response: Procedures for handling potential data breaches

International Data Transfers

As our service processes data locally in your browser, international data transfers are minimal. Any necessary transfers are protected by appropriate safeguards such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on our website
• Update the "Last Updated" date at the top of this policy
• Notify users of significant changes through our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: dharmiksharma171@gmail.com
Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within 30 days of receipt.